Terms of Service & Policies

TopRankAgent.com | Effective Date: November 5, 2026

These Terms of Service ("Terms") constitute a legally binding agreement under the Indian Contract Act, 1872 between you ("User," "you," or "your") and NDVTECHSYS SOLUTIONS LLP ("TopRankAgent," "we," "us," or "our"), governing access to and use of https://toprankagent.com, the platform, software, AI pipelines, APIs, subscriptions, and all related services ("Services").

By registering, subscribing, paying for, or using any part of the Services, you signify unconditional acceptance of these Terms and our Privacy Policy (Part 1), Cookie Policy (Part 3), and Refund and Cancellation Policy (Part 4). These documents collectively constitute the full agreement between you and TopRankAgent.

These Terms are published at https://toprankagent.com/terms at all times as required by Rule 3 of the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.

If you do not agree to these Terms, you must immediately cease using the Services.

TopRankAgent provides a three-tier multi-tenant AI-powered SaaS platform:

Platform Tier (TopRankAgent Internal)

Platform Super Admins and Operations Users manage all agency accounts, master service packages, global revenue, DataForSEO credit balances, and system health.

Agency Tier (White-Label Workspaces)

Agencies subscribe to Platform packages and use the platform to serve their own clients. Agency features include:

• AI Agent Pipeline Execution: Multi-tier parallel analysis pipelines (Website Analysis, Technical SEO, Rank Tracking, Keyword Research, Backlink, Competitor Analysis, Internal Linking, Content Planner, Content Brief, Content Refresh, Reporting Agent).
• SEO, AEO, and GEO Campaigns: Keyword rank tracking, Google AI Overview citation monitoring, generative engine optimisation tracking.
• Content Intelligence and Planning: Keyword clustering, editorial brief generation, content calendar creation, content performance benchmarking.
• Content Workflow and CMS Publishing: Human-in-the-loop approval workflow with one-click CMS publishing to WordPress, Shopify, and Webflow — with rollback capability.
• Client Management: Multi-client workspace management with 4-state client lifecycle (pending, inactive, active, suspended).
• Agency Packages and Revenue: Create and manage SEO packages for clients; track revenue, margins, and payouts.
• White-Label Deployment: Agencies on eligible plans can deploy the platform under their own branded domain.
• Intelligence Report: Striking-distance keyword opportunities, content depth benchmarks, and pre-built editorial briefs.

Client Tier

Clients access dashboards, keyword rankings, traffic analytics, technical SEO issue reports, content calendars, content approval workflows, and integration management.

We may modify, expand, suspend, or discontinue any Service feature at any time, subject to advance notice where commercially practicable and to any contractual obligations under active subscription agreements.

3.1 Legal Capacity

You represent and warrant that you:

(a) Are at least 18 years of age and legally competent to enter a binding contract under the Indian Contract Act, 1872;

(b) Are not prohibited from using the Services under applicable law;

(c) If registering on behalf of a legal entity, are duly authorised to bind that entity.

3.2 Account Security Obligations

You agree to:

(a) Provide accurate, current, and complete information and keep it updated;

(b) Protect your credentials and not share them with unauthorised persons;

(c) Notify us at support@toprankagent.com immediately upon discovering unauthorised access to your account;

(d) Accept responsibility for all activity conducted through your account;

(e) Use only your own or duly authorised integration credentials (GSC, GA4, CMS) — submitting another party's credentials without authorisation is a breach of these Terms and may violate applicable law.

4.1 Subscription Plans

Paid access is provided on a subscription basis (monthly, quarterly, or annual) or via one-time purchase, as described on our pricing page. Free tiers, trials, or promotional offers are subject to their own disclosed terms.

4.2 Payment Gateway

Payments are processed through Cashfree Payments, an RBI-authorised payment aggregator. By subscribing, you authorise Cashfree (acting on our behalf) to charge your selected payment method on a recurring basis per your selected billing cycle. We do not store your full payment card, UPI, or bank account details on our servers.

4.3 Agency Payouts via Stripe Connect

Agencies participating in our revenue-share commercial model may receive payouts via Stripe Connect. Stripe is an international payment platform. By enrolling in Stripe Connect as part of our platform, you agree to Stripe's terms and privacy policy in addition to these Terms. Payout eligibility, amounts, and timelines are governed by your agency agreement and applicable subscription terms.

4.4 Goods and Services Tax (GST)

Our Services are classified under SAC Code 997331 (or as otherwise applicable) and are subject to GST at the applicable rate under the CGST Act, 2017 and IGST Act, 2017, currently 18% for software and IT services (rates subject to government notification). GST is charged in addition to the base subscription price. Invoices issued by us are GST-compliant tax invoices in accordance with Section 31 of the CGST Act, 2017, containing our GSTIN, your GSTIN (for B2B transactions), applicable SAC codes, and tax breakdowns.

4.5 E-Invoicing

Where our aggregate annual turnover meets applicable e-invoicing thresholds as notified by the CBIC, invoices will be generated through the Invoice Registration Portal (IRP) with a valid Invoice Reference Number (IRN) and QR code.

4.6 Currency

Platform invoices are denominated in INR (Indian Rupees) by default. Agency packages may be denominated in USD or INR as configured by the agency. Cross-currency transactions are subject to your bank's or payment provider's exchange rate and fees.

4.7 Pricing Changes

We may revise pricing for future billing cycles with a minimum of 30 days' prior written notice (by email or in-platform notification). Revised pricing applies from the next renewal date following the notice period.

You agree not to use the Services to:

(a) Violate any applicable law, statute, ordinance, or regulation of India or other applicable jurisdiction, including the IT Act, 2000, the IT Rules, 2021, the Bharatiya Nyaya Sanhita, 2023 (BNS), or the Consumer Protection Act, 2019;

(b) Upload, transmit, publish, or share content that is defamatory, obscene, pornographic, harassing, hateful, racially or ethnically objectionable, invasive of privacy, or violates any third-party right;

(c) Provide or use another person's or entity's Google Search Console, GA4, or CMS credentials without authorisation;

(d) Submit false, misleading, or fabricated SEO data, website data, or business information to manipulate AI analysis outputs;

(e) Engage in spam, phishing, or unsolicited commercial communications;

(f) Unlawfully harvest, scrape, or misuse personal data of third parties via our platform;

(g) Distribute malware, viruses, or harmful code;

(h) Circumvent, disable, or interfere with platform security features, authentication mechanisms, or rate limiting;

(i) Reverse engineer, decompile, or disassemble platform software or extract source code;

(j) Resell or sublicense the Services without our express written authorisation;

(k) Generate content designed to manipulate search engine algorithms through techniques that violate applicable search engine guidelines (black-hat SEO);

(l) Use auto-publish CMS capabilities without maintaining a valid approval workflow and without being authorised to publish content to the target website;

(m) Use the platform to process data of third-party individuals who have not consented to such processing.

Violation may result in immediate suspension or termination without refund and may be reported to law enforcement where required by law.

TopRankAgent's AI engine is a four-tier parallel agent pipeline comprising:

• Tier 1: Website Analysis, Technical SEO, Rank Tracking, Keyword Research, Backlink Analysis (all deterministic or hybrid);
• Tier 2: Competitor Analysis, Internal Linking, Content Planning (hybrid and generative);
• Tier 3: Content Brief, Content Refresh (deep generative);
• Tier 4: Executive Reporting (hybrid deterministic).

You expressly acknowledge and agree that:

(a) AI outputs are probabilistic and may contain inaccuracies, hallucinations, or content similar to outputs generated for other users;

(b) No guarantee of search engine rankings, organic traffic, Google AI Overview citations, AEO/GEO performance, leads, conversions, revenue, or specific business outcomes is made or implied by TopRankAgent;

(c) Search engines and AI answer platforms independently and autonomously determine how they index, evaluate, and display content — this is entirely outside our control;

(d) AI outputs are not professional legal, financial, medical, or regulated advisory services;

(e) Our content approval workflow (draft → approved → applied) requires explicit human authorisation before content is applied to your CMS. You remain responsible for reviewing and approving all AI-generated content;

(f) The rollback feature for applied CMS changes is provided on a best-efforts basis and is not guaranteed to be available in all circumstances;

(g) You are solely responsible for the accuracy and legality of all published content.

7.1 Ownership

You retain full ownership of all content, data, materials, prompts, website data, campaign configurations, editorial briefs, and business information you submit ("User Content"), subject to any subsisting third-party rights.

7.2 License to TopRankAgent

By submitting User Content, you grant TopRankAgent a limited, non-exclusive, royalty-free, revocable licence to host, store, process, reproduce, transmit, and use your User Content solely to:

(a) Provide and operate the requested Services;

(b) Execute AI analysis pipelines, generate recommendations, and produce content outputs for your account;

(c) Publish content to your connected CMS where you have authorised such publication through the approval workflow;

(d) Carry out maintenance, security, audit, and technical operations;

(e) Comply with applicable law or legal process;

(f) Generate aggregated, anonymised, non-identifiable insights for platform improvement — we will not publish or disclose any personally identifiable or business-identifiable information derived from your User Content without your consent.

7.3 Your Representations

You warrant that you hold all necessary rights, licences, and permissions to submit User Content and to grant the above licence, and that such submission does not infringe any third-party rights.

8.1 Platform IP

The platform, website, software, source code, underlying AI pipelines, proprietary algorithms, interface design, branding, trademarks, service marks, logos, and documentation are owned by TopRankAgent or its licensors, protected under the Copyright Act, 1957, the Trademarks Act, 1999, and applicable intellectual property law.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Services for your own internal business purposes during your active subscription. No ownership in any platform IP is transferred to you.

8.2 AI Output Rights

Subject to applicable Indian law (including the evolving legal status of AI-generated works under Indian copyright jurisprudence), applicable third-party AI provider terms, and the AI limitations in Section 6, TopRankAgent does not assert ownership over outputs generated specifically for and by you through authorised use of the platform.

You are responsible for independently determining the suitability, originality, copyright status, and third-party rights clearance of any output before commercial use. We provide no warranty of exclusivity or copyright subsistence in AI-generated outputs.

8.3 White-Label IP

If you are an agency with the white-label feature, you may deploy the platform under your own brand. Your brand assets (logo, name, domain) remain your property. The underlying platform technology remains the exclusive property of TopRankAgent.

9.1 Authorised Publishing Only

CMS publishing capabilities (WordPress, Shopify, Webflow) are provided strictly for publishing content that you have created, own, or are legally authorised to publish on the connected website.

9.2 Approval Workflow

All AI-generated content must pass through the human-in-the-loop approval workflow (draft → approved → applied) before it is published to your CMS, unless you have explicitly enabled the auto-publish setting.

9.3 Auto-Publish Consent

If you enable the auto-publish setting, you are explicitly consenting to AI-generated content being automatically applied to your connected CMS after generation, without a separate approval step. You accept full responsibility for all auto-published content.

9.4 Rollback Limitations

Where technically supported, our platform provides a rollback capability allowing reversal of applied changes. Rollback is provided on a best-efforts basis and may not be available for all CMS providers, content types, or change scenarios. We are not liable for the inability to rollback changes in any circumstance.

9.5 Third-Party CMS Terms

Use of CMS integrations is subject to the respective CMS provider's terms of service (WordPress.com Terms, Shopify API Terms, Webflow Terms). You are responsible for ensuring your use of CMS integrations complies with those terms.

If you are an Agency operating a white-label workspace:

(a) You are responsible for ensuring your end-clients are informed of the applicable data privacy policies (whether TopRankAgent's or your own equivalent policy) governing their data;

(b) You must not represent our platform as your own independently developed proprietary technology to the extent that creates a legally misleading impression;

(c) You may brand the platform interface with your own name and logo, but the underlying Terms of Service and Privacy Policy must remain accessible to end-clients;

(d) You are responsible for the actions of your team members (Agency Admin, SEO Manager, Content Writer) on the platform.

Use of third-party integrations (GSC, GA4, WordPress, Shopify, Webflow, DataForSEO, Cashfree, Stripe) is subject to the respective third party's terms of service, privacy policies, rate limits, and fees. We are not responsible for the availability, accuracy, security, or conduct of third-party services. Any data shared with third parties via integrations is governed by their respective policies.

We aim to maintain reasonable platform availability but do not guarantee uninterrupted, error-free, or timely access. The Services may be temporarily unavailable due to scheduled or emergency maintenance, infrastructure failures, third-party API outages (including GSC, GA4, DataForSEO, Cashfree, Stripe), security incidents, or force majeure events. We will endeavour to provide advance notice of planned maintenance.

To the maximum extent permitted by applicable law, the Services are provided on an "AS IS" and "AS AVAILABLE" basis. We disclaim all implied warranties, including:

• Implied warranties of merchantability or fitness for a particular purpose;
• Warranties of non-infringement;
• Warranties that the platform will be uninterrupted, secure, or error-free;
• Warranties that AI outputs, SEO recommendations, or content briefs will be accurate, complete, legally compliant, or suitable for any purpose;
• Warranties regarding third-party CMS publishing success or rollback availability.

Nothing in this Section limits any mandatory statutory rights you have under the Consumer Protection Act, 2019 or other applicable Indian law, which cannot be excluded or waived by contract.

To the maximum extent permitted by applicable law, TopRankAgent, its directors, employees, officers, affiliates, and agents shall not be liable for:

(a) Indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or business opportunities;

(b) Loss or damage arising from reliance on AI-generated content or SEO recommendations without independent review;

(c) Search engine ranking changes, AI answer platform citation decisions, or algorithm updates;

(d) Third-party CMS publishing errors, failures, or consequences of auto-published content;

(e) Third-party service failures including Cashfree, Stripe, DataForSEO, Google API, or CMS platform unavailability.

Our aggregate liability for all claims in any twelve (12) month period shall not exceed the total fees actually paid by you to TopRankAgent during the three (3) months immediately preceding the claim.

For free-tier users, our aggregate liability shall not exceed INR 5,000 (Indian Rupees Five Thousand only).

Nothing in this Section excludes or limits our liability for:

• Death or personal injury caused by our negligence;
• Fraud or fraudulent misrepresentation;
• Any liability that cannot be limited under the Consumer Protection Act, 2019 or other mandatory applicable Indian law.

To the extent permitted by applicable law, you agree to indemnify and hold harmless TopRankAgent, its directors, employees, officers, affiliates, and agents from and against any third-party claims, damages, costs, and expenses (including reasonable legal fees) arising from:

(a) Your use of the Services in breach of these Terms or applicable law;

(b) Your User Content or its alleged infringement of third-party intellectual property or privacy rights;

(c) Unauthorised use of GSC, GA4, or CMS credentials submitted by you;

(d) Content published to your CMS through our platform, whether via the approval workflow or auto-publish;

(e) Your violation of any third-party rights.

This obligation does not apply to the extent a claim arises from TopRankAgent's own unlawful act, negligence, or breach of applicable law.

16.1 By TopRankAgent

We may suspend, restrict, or terminate access with or without notice in cases of:

(a) Breach of these Terms or the Acceptable Use Policy;

(b) Suspected fraud, abuse, or malicious activity;

(c) Legal or regulatory requirements, court orders, or government directions;

(d) Non-payment of applicable fees after reasonable notice;

(e) Actions that create security risks, data integrity issues, or adversely affect other users.

Where legally permissible, we will give reasonable notice and state grounds before termination.

16.2 By You

You may cancel your subscription as described in Part 4. Upon termination, access to paid features ceases at the end of the current paid period (unless terminated for cause).

16.3 Data on Termination

Upon account closure, we will retain your data for the periods described in Section 10 of the Privacy Policy. You may request data deletion in accordance with your rights under Section 12 of the Privacy Policy, subject to legal retention obligations.

16.4 Survival

Sections 7 (User Content), 8 (IP), 13 (Disclaimer), 14 (Liability), 15 (Indemnification), 17 (Governing Law), and 18 (Dispute Resolution) survive termination.

These Terms and any disputes arising thereunder are governed by the laws of India, including the Indian Contract Act, 1872; the Information Technology Act, 2000; the Consumer Protection Act, 2019; the DPDPA, 2023; the Copyright Act, 1957; and other applicable Indian legislation.

The Courts of Hyderabad, Telangana, India, shall have exclusive jurisdiction over any disputes, subject to mandatory consumer dispute resolution mechanisms under the Consumer Protection Act, 2019.

Nothing in this Section deprives any user of mandatory statutory rights or access to consumer forums provided under Indian law.

We encourage users to first contact the Grievance Officer (Section 13 of the Privacy Policy) to attempt informal resolution. If not resolved within 30 days, either party may:

• Consumer disputes: Approach the appropriate Consumer Disputes Redressal Forum (District, State, or National) under the Consumer Protection Act, 2019;
• Other disputes: Seek resolution through courts of competent jurisdiction in Hyderabad, Telangana, India.

By mutual written agreement, disputes may be referred to arbitration under the Arbitration and Conciliation Act, 1996, with a sole arbitrator, seat in Hyderabad, Telangana, India, and the language of arbitration being English.

We shall not be liable for failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, government actions, nationwide power or internet outages, pandemics, or failure of third-party infrastructure (including cloud providers, Google APIs, Cashfree, Stripe, or DataForSEO).

If any provision is found invalid or unenforceable, it shall be modified to the minimum extent necessary or severed, without affecting remaining provisions. Our failure to enforce any provision is not a waiver of that provision.

We may update these Terms to reflect changes in Services, applicable law, or business practices. Material changes will be communicated with at least 15 days' prior written notice by email or prominent in-platform notice. Continued use after the effective date constitutes acceptance.

• Website: https://toprankagent.com (Corporate: https://ndvtechsys.com)
• Support Email: support@toprankagent.com
• Legal Entity: NDVTECHSYS SOLUTIONS LLP
• Registered Address: Unit 1012, 10th Floor, Manjeera Trinity Corporate, Beside Lulu Hyper Market, KPHB Phase 3, Kukatpally, Tirumalagiri, Hyderabad, Telangana, India - 500072
• Corporate / Operational Office: MyScape Weave, Sy No 322, Ground & First Floor, Nanakramguda, Financial District, Hyderabad, Telangana, India - 500032
• GSTIN: 36AAXFN5718P1Z7 (State Code: 36, Telangana)
• LLPIN: ACL-0157 (RoC - Hyderabad)